Reference

Privacy Policy for Your wwbola Account

Lightning Roulette, Starburst, Mobile Legends and QRIS wallet activity all create account records, and this Privacy Policy explains how we handle that data when you open your account.

DANA data useOVO wallet recordsGoPay checksQRIS referencesCookie controls
wwbola Privacy Policy for Your wwbola Account
CONTACT ROUTES

Privacy Help Through Real Channels

Privacy requests need a clear route, not a public comment thread. Use live chat for account-level questions, email for formal data requests, and the account ticket area when you need us to…

Live chat Use live chat daily from 09:00 to 23:00 WIB for privacy questions tied to login, cookies, active sessions or wallet records. We verify your account first, then move sensitive replies into the account ticket area.
Privacy email Send formal requests to [email protected] when you want a copy, correction or deletion check for your account data. Include your registered phone number and never send a full DANA, OVO or GoPay balance screenshot.
Account ticket Open Account > Help > Privacy Request after login when your question involves QRIS references, device logs or a name correction. The ticket keeps replies inside your account, reducing exposure through shared devices.
DATA CONTROLS

Account Privacy Across Games and Wallets

Privacy controls are part of how we run the account flow. We separate login data, wallet references, cookie records and game-session logs so one request can be checked without exposing unrelated records.

Account profile data

When you create an account, we collect items such as your phone number, email, username and password data. We use them to identify you, secure login, send account notices and handle privacy requests.

Wallet reference records

DANA, OVO, GoPay and QRIS activity creates channel names, timestamps, status codes and reference numbers. We use those records to match wallet movement to your account and investigate mismatched or delayed confirmations.

Cookie choices

Cookies keep you signed in, remember language settings and help us notice unusual session patterns. In your browser, open Settings > Site Settings > Cookies if you want to clear stored wwbola entries.

Device session checks

You can check active access from Account > Security > Active Devices. If you see an Android phone, iPhone or computer you do not recognise, remove it and contact us through live chat.

Game-session logs

Opening Starburst, Bingo, Mega Fishing or Rocket Crash creates time, device and session records. We use them for account security, dispute checks and service diagnostics, not to publish your private activity.

Retention and deletion

We keep some records while your account is active and for a limited period after closure where security, transaction checks or local rules require it. Ask [email protected] for the current retention reason.

Common Privacy Policy Questions

These answers cover the privacy points you are most likely to ask before opening an account or after checking your wallet history. We keep the wording practical: what we collect, why we collect it, how you can ask for a change, and which support path fits the request. For any case involving local access, availability depends on local law.

We collect data you give during account setup, such as phone number, email, username and password data. We also record login time, device type, IP region and basic session activity for account security.

Yes. We record payment channel names, reference numbers, time, status and related account ID when you use DANA, OVO, GoPay or QRIS. We do not need your full wallet balance to process a privacy request.

Email [email protected] or open Account > Help > Privacy Request after login. We verify your registered phone number and may ask for a recent wallet reference before sending account data through a safer channel.

Yes, but we verify ownership before changing contact data. Start from Account > Profile or contact live chat from 09:00 to 23:00 WIB, then confirm the requested change through the account ticket area.

Session records help us confirm account activity in rooms such as Lightning Roulette, Mobile Legends, Starburst and Mega Fishing. They support security checks, dispute handling and service diagnostics without publishing your private activity.

Use your browser controls to clear or block stored site cookies. On many mobile browsers, open Settings > Site Settings > Cookies, find wwbola.asia, then remove stored entries and log in again if needed.

You can ask us to close or delete eligible account data by emailing [email protected]. Some payment, security or transaction records may be kept for a limited period where operational duties or local rules require it.